I had been going to a mall eyeglass store for several years, and was very disappointed with my last examination, and the glasses they made for me. Fortunately, a friend recommended the Westborough Spectacle Shoppe, and I couldn't be happier. After a thorough examination by optometrist Dr. Kralian, I mean a good 45 minutes, I picked out a nice frame out of an extensive selection in the showroom. Tammy, the Shoppe's optician, and apparent manager guided me with the frame, my insurance coverage, and billing information. Next, Gavin, the apprentice optician, fitted me for the new glasses, and explained that they would be ready in 4 days, as they cut the glasses there using Dr. Kralian's expert prescription. This was a lot quicker of a turnaround from what I have experienced in the past. I learned that Gavin's mother, father and he are the present owners.So, when I picked up my glasses I was elated at how much better this pair worked for me. So much so that I had them fit new lenses into a frame I already had, once again a quick turnaround for those too.I can't say enough about the positive experience I had at the Westborough Spectacle Shoppe. Great optometrist, great optician, great apprentice that fulfilled my prescription, and great service. So run, don't walk there for your next pair of specs. Oh, I'll be back for sunglasses too, they have some cool styles.